Facing the challenge of being on the MATCH list can be a significant hurdle for any business. This guide is designed to help merchants understand the MATCH list and explore options for continuing to accept payments, even after being placed on it.
What is the MATCH List?
The MATCH list, formerly known as the Terminated Merchant File (TMF), is a system used by MasterCard to help acquiring banks identify high-risk or potentially fraudulent merchants. It’s essentially a shared database that lists businesses and their owners who have had their merchant account privileges terminated. While MasterCard maintains the list, it’s widely utilized by various financial institutions and card brands.
Common Reasons for MATCH Listing
Merchants can find themselves on the MATCH list for a variety of reasons, not all of which are due to illegal activities. Common reasons include excessive chargebacks, fraudulent activities, security standard non-compliance, and misrepresentation of business type. Understanding these risks and adhering to best practices is crucial to avoid being placed on this list.
Navigating the MATCH List
Being on the MATCH list can make it challenging to open a new merchant account. Merchants are not typically notified directly about their placement on the list, but being denied a merchant account by an acquirer is often the first indication. The list includes detailed information about the merchant’s history and the specific reason for their termination.
How to Get Off the MATCH List
Removal from the MATCH list can be difficult and is primarily at the discretion of the processor that added the merchant. If a merchant believes they were mistakenly listed, they must contact the original acquirer for removal. In cases of non-compliance issues like PCI, compliance re-establishment can lead to delisting. Merchants stay on the MATCH list for five years unless removed by the listing acquirer.
Options for Merchants on the MATCH List
Being on the MATCH list doesn’t mean the end of accepting card payments. High-risk merchant account providers specialize in working with businesses on the MATCH list. These providers understand the associated risks and have the expertise to manage them effectively.
Managing High-Risk Merchant Accounts
High-risk merchant service providers can help businesses manage issues like chargebacks, ensuring they stay within acceptable thresholds. They also provide tools and support for maintaining PCI compliance, which is crucial for safeguarding against data breaches and fraud.
Bankcard International Group: Your Partner in High-Risk Merchant Services
At Bankcard International Group, we have extensive experience in navigating high-risk payment processing, including assisting merchants on the MATCH list. Our team of ETA Certified Payment Professionals is dedicated to finding the right solutions for your business, ensuring you can continue operating effectively despite the challenges of being high-risk.
If you’re navigating the complexities of the MATCH list or need support with high-risk merchant services, we’re here to help. Contact us to explore your options and “Experience the B.I.G. Difference!” in merchant services.
