FAQ

Bankcard is ready to provide the right solution according to your needs.

General Questions

We strive to be compatible with a wide range of POS systems. Our team can work with you to ensure seamless integration with your current setup.

Our services are beneficial for a variety of businesses, including retail, e-commerce, service-based industries, and specifically tailored for high-risk industries like cannabis and CBD.

The setup time can vary, but we aim for a swift and efficient process. Typically, businesses can be up and running within a few business days after completing all necessary documentation.

Yes, we offer dedicated customer support for all our clients, providing assistance with setup, troubleshooting, and any questions related to our services.

Yes, we support transactions in multiple currencies, making it easier for businesses to expand their reach globally.

Risk Management

We provide robust chargeback management support, including proactive monitoring, dispute resolution assistance, and advice on best practices to minimize chargebacks.

High-risk accounts may have different fee structures due to the increased risk involved. We ensure transparency in all our fee disclosures to help you make informed decisions.

Risk assessment involves evaluating your business type, financial history, transaction patterns, and industry-specific risk factors to determine the appropriate level of risk management required.

Yes, we cater to both online and physical storefronts, offering tailored solutions that meet the unique needs of each business model.

Yes, by adopting best practices for transaction processing and maintaining a low chargeback ratio, your business can potentially move to a lower risk category over time.

Payment Types

We support a wide range of credit and debit cards, including Visa, MasterCard, American Express, Discover, international payment types, and more.

Funds are typically available the next day after a transaction, although this can vary based on your specific agreement and banking relationships.

Yes, our payment processing system includes real-time tracking features, allowing you to monitor transactions as they occur.

Yes, we offer mobile payment solutions that enable businesses to accept payments on-the-go using smartphones or tablets.

Our system simplifies the process of handling refunds and returns, ensuring a smooth experience for both businesses and their customers.

Specialized Industries

Yes, we provide age verification solutions to ensure compliance with legal requirements in industries where age restrictions apply.

We stay abreast of the latest regulations and ensure our payment processing solutions are fully compliant with state and federal laws.

Absolutely, our infrastructure is designed to support high-volume transactions efficiently, ensuring reliability and speed for larger businesses.

We provide detailed reporting tools that can be customized to meet the specific needs of different industries, aiding in financial management and compliance.

Yes, we offer payment solutions that cater to subscription-based models, providing recurring billing options that are seamless and secure.