Website Terms of Use

1. These terms cover the website, not our services

This page governs your use of this website only. It is not an agreement to provide payment processing, banking, or any other service, and it does not create a merchant relationship.

If you apply for or hold an account with BIG, that relationship is governed by the merchant agreement and any other written agreements you sign with us. Where those documents and this page differ, those documents control.

Nothing on this website is an offer, a quote, or a commitment to approve an application.

2. The information here is general

The content on this site is published for general information. Payments, banking and compliance requirements vary by business, by state and over time, and the rules that apply to specific industries change.

Nothing on this site is legal, tax, financial or compliance advice, and it should not be relied on as a substitute for advice about your own circumstances.

We work to keep the site accurate and current, but we do not warrant that it is free of errors or omissions, or that it is complete or up to date.

3. Using the site

You may read, print and share pages from this site for your own reference or for evaluating whether to work with us.

You agree not to use the site in any way that breaks the law, interferes with its operation or security, attempts to gain access to areas or systems you are not authorised to reach, or collects data from it by automated means for the purpose of reproducing or reselling the content.

We may change, suspend or withdraw any part of the site at any time without notice.

4. Content and trademarks

The text, images, graphics, layout and code on this site are owned by BIG or used with permission, and are protected by copyright and other intellectual property laws.

The BIG name, logo and brand marks are ours. You may not use them without our written permission.

Product, company and network names belonging to others — including card network and partner marks — remain the property of their respective owners. Their appearance on this site does not imply any endorsement, partnership or affiliation unless we say so explicitly.

5. Links to other sites

This site links to websites operated by other organisations. We provide those links for convenience and we do not control, endorse or take responsibility for their content, their products, or how they handle your information.

Once you follow a link away from this site, the terms and privacy practices of that site apply, not ours.

6. Availability and liability

This website is provided on an “as is” and “as available” basis. We do not warrant that it will be uninterrupted or error-free.

To the maximum extent permitted by law, BIG is not liable for any loss or damage arising from your use of, or inability to use, this website, or from reliance on any information published on it.

This section limits liability for the website. It does not limit or vary any obligation BIG owes you under a merchant agreement or other written contract, and nothing here excludes liability that cannot be excluded by law.

7. Privacy

How we collect, use, share and protect information is described in our Privacy Policy, which applies to your use of this site.

8. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed, and the version published here is the one that applies.

9. Governing law

These terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws principles. This matches the governing law stated in our Privacy Policy.

10. Contact us

If you have questions about these terms, email info@bighqs.com, call 1-800-895-1580, or write to Bankcard International Group, 300 West 15th Street, Suite 310, Vancouver, WA 98660.